Frequently Asked Questions

for deferred members

(DC Section only)

DC deferred members
When can I receive my pension?

Your pension benefits are payable from your selected retirement age. If you have not selected a retirement age then your pension benefits will ordinarily fall due for payment from the Fund’s default retirement age of 65. You can check your retirement age by accessing your Aegon Retirement Account online.

Under current legislation the earliest age you can draw pension benefits is age 55 (although this is increasing to age 57 from 2028). If you are interested in drawing benefits before your selected retirement age please contact Aegon quoting your Retirement Account number to request details of your pension options.

If you do not draw your benefits early Aegon will contact you ahead of your selected retirement age with details of your pension options. It is therefore important that you keep Aegon informed of any changes to your address.

Will my Retirement Account increase in value after leaving Imperial's employment?

This will depend on the performance of the investment funds your Retirement Account is invested in. The value of your Retirement Account may fall or rise over time. You cannot pay any further contributions into your Retirement Account once you have left Imperial's employment (or you are no longer on a UK employment contract with Imperial).

How do I update my personal information?

Please contact Aegon to inform them of:

Changes to your name (whether by marriage, divorce or Deed Poll)

Changes to your address

Changes to your email address or contact number

How do I register for online access to my Retirement Account and Aegon's TargetPlan website?

Visit lwp.aegon.co.uk/targetplan and click activate.

Enter your Retirement Account number, surname and National Insurance number.

Answer the security questions then create your user ID and password.

You can also download Aegon's App to access your Retirement Account through your smartphone.

Where are my contributions invested?

Unless you chose otherwise when you joined the DC section as an employee member your contributions will be invested in the default investment strategy selected by the Trustee - the Variable Income Lifecycle Strategy.

There are two other Lifecycle strategies to choose from: the Secured Income Lifecycle and the Cash Lifecycle strategies.

Alternatively, you could opt for the Self Select strategy and choose to invest in one or more of the nine investment funds available.

You can find out more about the different strategies and funds available by reading the "Your investment options" booklet and by accessing the investment fund factsheets available on Aegon's TargetPlan website

How do I change my investment choices?

You can make changes to your investment choices online through your Aegon Retirement Account or by completing an investment change form.

How do I transfer my Imperial pension to another pension scheme?

If you wish to transfer the value of your Retirement Account to another pension scheme you should contact Aegon who will provide you with your current transfer value and the relevant documentation to effect a transfer.

What are my options on retirement?

You have the following options:

1) Transfer the value of your Retirement Account to an income drawdown policy.

2) Use the value of your Retirement Account to purchase an annuity.

3) Take the value of your Retirement Account as a cash lump sum (25% would be paid tax-free whilst the remaining 75% would be subject to income tax).

Under current legislation, under all three options above, you can take up to 25% of the value of your Retirement Account as a tax-free cash lump sum on retirement.

 

What happens if I die before I draw benefits from my Retirement Account?

A lump sum equal to the closing value of your Retirement Account would be paid by the Trustee to your beneficiaries / dependants. 

How do I nominate beneficiaries to receive benefits in the event of my death?

Please complete and Expression of Wish form and send it to Aegon. 

I think I may have a DC pension with Imperial, how can I find out?

Get in contact with Aegon in the first instance but the Pension Fund Office is also happy to assist.