Contact Us
Get in touch
Contact the Pension Fund Office
The Pension Fund office team are happy to answer any queries by phone, email or post. If you are a member of the Defined Contribution (DC) section you should contact Aegon in the first instance.
Before you contact us
Please ensure that you can provide as much information about yourself as
possible so we can track down your pension details easily by providing us
with:
- 1
Full name
- 2
Pension Fund number
- 3
Date of birth
- 4
National Insurance number
Contact details
You can get in touch by writing to us at:
Imperial Tobacco Pension Fund,
PO Box 3242,
Winterstoke Road,
Bristol,
BS3 9GY,
or by telephone or email:-
Contact Aegon
DC members of the Fund should contact Aegon.
Before you contact Aegon
Please be ready to provide your:
- 1
Full name
- 2
Retirement Account number
- 3
Date of birth
- 4
National Insurance number
Contact Details
Aegon can be reached by phone, email and post to answer queries and provide assistance.
ITPF Internal Dispute Resolution Procedure
The Internal Dispute Resolution Procedure covers any dispute between you and the Trustees, or any complaint by you against the Trustees. If your query cannot be resolved to your satisfaction on an informal basis or you have a clear dispute or complaint relating to the Fund, then you may be able to use the Internal Dispute Resolution Procedure.
